Introducing a new partnership in healthcare distribution designed with customer needs first.
Regional independent healthcare distributors Medical Supplies of America (MSA) of Knoxville TN and Groganâ€™s Healthcare Supply of Lexington KY have announced a unique partnership to deliver greater efficiency in serving their collective customers.
In June 2015, MSA customers will be served through Groganâ€™s platform that includes direct manufacturer relationships in combination with the extensive programs of National Distribution & Contracting (NDC).
Local sales, customer service and delivery in Knoxville by MSA personnel will continue with customers further supported by Groganâ€™s resources, including IT programs, contract administration, and personnel that is experienced in all healthcare market segments.
What does this new partnership mean for healthcare providers and
customers of MSA?
- There will be no changes in MSAâ€™s commitment to service, the personnel that will directly serve customers, or any necessary changes in the products supplied.
- Expanded access to e-commerce through Groganâ€™s web site and to group purchasing contracts through Groganâ€™s GPO relationships.
- Expanded access to in-stock products from additional vendors with improved buying power ensuring competitive pricing.
- Highly experienced Groganâ€™s personnel will be additional resources for MSA and their customers.
- Invoicing and billing will be from Groganâ€™s, with most documents changing and payments to be made to Groganâ€™s.
Welcome to all customers of MSA! Together we look forward to serving your healthcare supply needs for years to come.
Contact Information for MSA:
Medical Supplies of America, LLC
5102 S. Middlebrook Pike, Suite 101
Knoxville, TN 37921
888-810-0002 (Toll Free)
E-mail MSA Customer Service: firstname.lastname@example.org